Get an Emotional Support Animal Letter Consultation You Can Trust
Discover how to get an official ESA letter prescribed by licensed mental health professionals
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Start your convenient ESA online screening -
Obtain your ESA letter -
Receive continued care for all your ESA needs -
Renew your ESA letter with CertaPet
3500+ 
verified reviews 
Great and thorough assistance “I've had a fantastic experience with CertaPet! CertaPet made the process incredibly smooth and straightforward. They make a potentially stressful situation smooth and efficient, and I'm grateful for their service.”
Lauren S.Verified customer
Great and thorough assistance “I've had a fantastic experience with CertaPet! Certapet made the process incredibly smooth and straightforward. They make a potentially stressful situation smooth and efficient, and I'm grateful for their service.”
Lauren S.Verified customer
Get your ESA Letter in 3 Easy Steps
Start your free ESA screening
If you qualify as a good candidate for an ESA, choose the type of consultation that applies to you and complete an assessment
We connect you to a licensed therapist
After submitting your assessment, a licensed professional in your state of residence will contact you within 2 business days to schedule your phone consultation
Start enjoying the benefits of your ESA letter
If approved, you may use your ESA letter for housing forgetting about extra pet fees
Discover what are the major benefits of getting an ESA letter by choosing CertaPet
Peace of mind and hassle-free living
Obtain your ESA letter from the convenience of your home and benefit from housing for your ESA free of deposit and rent with no site or breed restrictions
Comprehensive care for your mental well-being
Receive continued care from our licensed mental health professionals and discover convenient renewal plans so your letter will never expire
CertaPet is a revolutionary online tele-health platform that improves access to mental health care.
Established in 2015, CertaPet was the first in the industry of issuing legitimate ESA letters 100% compliant with state and federal regulations to qualifying individuals from the comfort of your home. CertaPet is a proud veteran owned company, recipient of the Gold Star from the BBB.
Here at CertaPet we have a full staff of psychologists, licensed professional counselors, licensed clinical social workers, and licensed marriage and family therapist that are legally authorized to prescribe an ESA and/or PSD letter. The process involves a free screening, an assigned licensed mental health professional, and a customer support team that is dedicated to getting you all the information you need.
Prairie Conlon, LPC, NCC
Clinical Director at CertaPet
World’s leading expert on Emotional Support Animals
See What Our Clients Say About US
We helped more than 200,000 people with their ESA and PSD needs
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Emily Pinley
5 reviews
They made the process of getting my Great Dane certified so simple and fast! My therapist was wonderful and I was able to get all my paperwork in the same day. I was approved to lease because of the ability to get my doggo certified. Thank you!
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Diane B
My needs were addressed in an appropriate, professional manner. Yes, the questioning process can feel as though it is time consuming but it was well worth it. The therapist assigned to me was empathetic, and understood my need for a PSD letter for my pet. I am grateful to the friend that referred me to this service. Thank you CertaPet.
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Billie Sue Coleman
1 reviews
I am so appreciative to having one location go to for my Service Dog support. I love the in depth evaluation process, supportive staff and supplies available to people seeking a service animal. It was an entirely new experience for me and Certapet has made it much easier with my anxiety. Thank you!
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Lauren
13 reviews US
I've had a fantastic experience with Certapet! I needed my PSD letter updated due to a change of state, and Certapet made the process incredibly smooth and straightforward. Overall, I highly recommend Certapet to anyone seeking an ESA or PSD letter. They make a potentially stressful situation smooth and efficient, and I'm grateful for their service.
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San
Local Guide
I got a letter from a registered therapist for myself to bring my dog who is trained to do her work for me. Certapet is not a scam. I have brought my service dog to Ireland and Switzerland from the USA. Ppl who think the letter doesn’t work are because they might not train dogs to do their work as service dog. If they did and it still wasn’t accepted, some documents could be missed. Thankfully, everything has been great with me. Thank you
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Maria Llanos
1 reviews US
Certapet has been an incredible support to get my PSD letter for my adorable Bruce. They are very professional, help simplify the process and made a big difference in my life. Thank you!
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Melissa
1 reviews US
Certapets is not a scam they answered all my questions was able to get my psd travel letter right away and when I had a question later on they responded right away
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Jennifer Campbell
Certified Canine Trainer: Unleash Expertise!
CertaPet is a legitimate service for obtaining emotional support animal (ESA) certifications. They provide assessments and documentation for individuals who qualify for an ESA based on their mental health condition. However, it's essential to verify the legitimacy of any service provider and understand the requirements for ESA certification in your region. For further details on ESA certification, refer to my dedicated Quora Profile on Emotional Support Animals.
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Kaitlin G
I had a wonderful experience with Certapet! They were quick at assigning me to a therapist and getting the process going. I like that they make sure all your needs are met! I was really happy with them taking the time to get to know me and my dog. Most esa/psd registration sites don't assign you to a licensed therapist and will just automatically approve the request without looking further into the person. This company is well worth the price!! 100% will recommend!!!
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Kbr Tuncer
13 reviews
I'm really impressed with how smooth and professional the entire process was. They assisted me at every step and eased my concerns. I must say Laura was exceptionally kind and friendly, asking all the right questions and really listening to me. I received my letter and I'm absolutely delighted that I chose CertaPet. A big thank you to Laura and the whole CertaPet team!
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DAVID BROCK
1 reviews US
I did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The consultation and certification was also very well organized. I have been using Certapet for 6 years now and will continue to use them in the future. I highly reccomend Certapet to all pet owners seeking ESA and PSD help.
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Angela M
Called and Serena the agent very good in her job assisted. She even found me a therapist on the same day . Needless to say got approved for my PSD trained dog the same day. Paid $199 for Housing and Travel Letter. Very lengthy and detailed form to fill out , reviewed by my Dr. ,she called n explained everything, takes about 30mins. Than all done. Thank you CertaPet, now I am able to travel to most places. Tks again.
Emily Pinley
5 reviews
They made the process of getting my Great Dane certified so simple and fast! My therapist was wonderful and I was able to get all my paperwork in the same day. I was approved to lease because of the ability to get my doggo certified. Thank you!
Diane B
My needs were addressed in an appropriate, professional manner. Yes, the questioning process can feel as though it is time consuming but it was well worth it. The therapist assigned to me was empathetic, and understood my need for a PSD letter for my pet. I am grateful to the friend that referred me to this service. Thank you CertaPet.
Billie Sue Coleman
1 reviews
I am so appreciative to having one location go to for my Service Dog support. I love the in depth evaluation process, supportive staff and supplies available to people seeking a service animal. It was an entirely new experience for me and Certapet has made it much easier with my anxiety. Thank you!
Lauren
13 reviews US
I've had a fantastic experience with Certapet! I needed my PSD letter updated due to a change of state, and Certapet made the process incredibly smooth and straightforward. Overall, I highly recommend Certapet to anyone seeking an ESA or PSD letter. They make a potentially stressful situation smooth and efficient, and I'm grateful for their service.
San
Local Guide
I got a letter from a registered therapist for myself to bring my dog who is trained to do her work for me. Certapet is not a scam. I have brought my service dog to Ireland and Switzerland from the USA. Ppl who think the letter doesn’t work are because they might not train dogs to do their work as service dog. If they did and it still wasn’t accepted, some documents could be missed. Thankfully, everything has been great with me. Thank you
Maria Llanos
1 reviews US
Certapet has been an incredible support to get my PSD letter for my adorable Bruce. They are very professional, help simplify the process and made a big difference in my life. Thank you!
Melissa
1 reviews US
Certapets is not a scam they answered all my questions was able to get my psd travel letter right away and when I had a question later on they responded right away
Jennifer Campbell
Certified Canine Trainer: Unleash Expertise!
CertaPet is a legitimate service for obtaining emotional support animal (ESA) certifications. They provide assessments and documentation for individuals who qualify for an ESA based on their mental health condition. However, it's essential to verify the legitimacy of any service provider and understand the requirements for ESA certification in your region. For further details on ESA certification, refer to my dedicated Quora Profile on Emotional Support Animals.
Kaitlin G
I had a wonderful experience with Certapet! They were quick at assigning me to a therapist and getting the process going. I like that they make sure all your needs are met! I was really happy with them taking the time to get to know me and my dog. Most esa/psd registration sites don't assign you to a licensed therapist and will just automatically approve the request without looking further into the person. This company is well worth the price!! 100% will recommend!!!
Kbr Tuncer
13 reviews
I'm really impressed with how smooth and professional the entire process was. They assisted me at every step and eased my concerns. I must say Laura was exceptionally kind and friendly, asking all the right questions and really listening to me. I received my letter and I'm absolutely delighted that I chose CertaPet. A big thank you to Laura and the whole CertaPet team!
DAVID BROCK
1 reviews US
I did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The consultation and certification was also very well organized. I have been using Certapet for 6 years now and will continue to use them in the future. I highly reccomend Certapet to all pet owners seeking ESA and PSD help.
Angela M
Called and Serena the agent very good in her job assisted. She even found me a therapist on the same day . Needless to say got approved for my PSD trained dog the same day. Paid $199 for Housing and Travel Letter. Very lengthy and detailed form to fill out , reviewed by my Dr. ,she called n explained everything, takes about 30mins. Than all done. Thank you CertaPet, now I am able to travel to most places. Tks again.
What’s the difference between an ESA & PSD Letter
CertaPet offers different types of legitimate letters for both ESAs or/and PSDs according to your needs. Emotional support animals (ESAs) are pets that can alleviate and support individuals with emotional disabilities. ESAs are not required to undergo specific training. On the other hand, a psychiatric service dog (PSD) is a type of assistance animal that’s trained to perform specific tasks for individuals living with a mental illness. These unique tasks are directly related to the handler’s disability.
Emotional Support Animal Letter for Housing
Psychiatric Service Dog Letter for Traveling
Frequently Asked Questions
What is the process?
Start with a 5-minute online screening to check your eligibility for an ESA or PSD. If eligible, you'll receive information on letter types and pricing. Choose the type of consultation, then provide patient and pet details in a comprehensive assessment.
A licensed mental health professional will contact you for a phone consultation. If approved, you'll get a digital letter via email and can request a hard copy. If not approved, you'll receive a refund minus a $40 fee. Expect contact within two business days.
Note: Canadian residents can apply for ESA housing and travel consultations.
What is the turn around time?
Currently, a therapist will contact you within 2 business days to schedule a phone session. If approved, you can download a digital copy of your letter immediately. If you opted for a hard copy, it will be sent via USPS priority mail, which takes 2-3 business days.
Are there additional forms for approval?
Our therapists can complete reasonable accommodation verification forms for $49.99. Some housing providers may ask invasive health questions, which therapists may not be comfortable answering. Privacy is our priority. You will receive a follow-up call after submitting the form.
Can I have a an ESA letter even if I don't have my pet yet?
We offer an option for those without a pet. Select "I don't have my pet yet" during registration for an additional $20. You'll receive an initial recommendation letter. Once you have your pet, update the details and complete a shorter assessment to get a second letter with the pet's information.
Discover everything there is to know about ESAs, PSDs, and so much more
Are you ready to enhance your living and travel benefits?
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No pet deposit -
No size or breed restrictions -
Easy ESA letter renewal plans
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No pet rent fee -
Travel with your PSD at no cost -
Continued care from your licensed professional