100% Authentic Letter Guarantee.
Loved by 278,186 of pet parents.
Keep Your Emotional Support Animal By Your Side
Our licensed therapists make getting an official ESA letter simple and stress-free.
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Legally Approved ESA Letters.
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Licensed Therapist in All 50 States.
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Guaranteed Support for Landlord Approval.
“I've had a fantastic experience with CertaPet! CertaPet made the process incredibly smooth and straightforward. They make a potentially stressful situation smooth and efficient, and I'm grateful for their service.”
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Great and thorough assistance "I've had a fantastic experience with CertaPet! Certapet made the process incredibly smooth and straightforward. They make a potentially stressful situation smooth and efficient, and I'm grateful for their service."
Lauren S.Verified customer
What is an ESA Letter
An Emotional Support Animal (ESA) letter is a legally recognized document issued by a licensed mental health professional as part of an individual’s treatment plan. For those experiencing emotional or mental health challenges, the presence of an ESA can offer meaningful therapeutic support. A valid ESA letter grants housing protections under the Fair Housing Act (FHA)—allowing individuals to live with their emotional support animal even in residences with no-pet policies, and at no additional cost. Under the FHA, landlords cannot charge pet fees, require pet deposits, or enforce breed or size restrictions for ESAs.
Get My ESA LetterGet your ESA Letter in 3 Easy Steps
Start your free ESA screening
If you qualify as a good candidate for an ESA, choose the type of consultation that applies to you and complete an assessment
We connect you to a licensed therapist
A licensed professional in your state will contact you within 2 business days to schedule your ESA consultation
Receive your ESA letter and enjoy the benefits
If approved, you may use your ESA letter for housing forgetting about extra pet fees
Major Benefits of getting an ESA letter with CertaPet
Stress-free and pet rent-free living
Obtain your ESA letter and enjoy living with your ESA free from pet deposit and pet rent fees with no size or breed restrictions
Comprehensive care for your mental well-being
Receive continued care from our team of licensed mental health professionals. Find convenient renewal plans so your ESA letter will always be up to date.
HOW TO VERIFY THE LEGITIMACY OF AN ESA LETTER
A legitimate ESA letter is only issued after a real evaluation with a state-licensed mental health professional—not through instant online forms.
To be legally valid under the Fair Housing Act, your ESA letter must include these four elements:
- Official Letterhead. The letter must be on formal letterhead from a licensed mental health practice: not a generic template or certificate.
- Your Personal Information. Your full legal name must be included as the person qualifying for the emotional support animal.
- Therapist's Complete License Information. License number, state of licensure, and contact information must be provided. This allows landlords to verify the letter's legitimacy.
- Date of Issuance ESA letters are valid for one year from the issue date. This date determines when your annual renewal is due.
⚠️ Red Flags of Fake ESA Letters:
- Instant approval with no therapist evaluation
- Missing license number or contact information
- Certificate or ID card instead of a formal letter
- Claims to be "registered" or "certified" (these don't exist)
Landlords can legally reject letters missing these requirements.
Get a compliant ESA letter that includes all required elements.
Do I need to register my ESA?
No. ESA registration and ESA certification do NOT exist and are NOT required by law. There is no federal or state ESA registry. These are common scams designed to take your money while providing fake documents that landlords will reject.
The ONLY legitimate documentation for an emotional support animal is an ESA letter from a state-licensed mental health professional.
⚠️ Common ESA Scams to Avoid:
- "Free ESA Letters Online"
No legitimate ESA letter is free. Real evaluations with licensed therapists cost $149-$199. "Free" letters are worthless fake documents. - "Instant ESA Approval" or "Get Your Letter in 5 Minutes"
Federal law requires a real consultation with a licensed therapist. Instant letters with no evaluation are fraudulent and will be rejected by landlords. - "ESA Registration" or "ESA Certification"
These are not mandatory under federal law. Services selling certificates, ID cards, or registry listings do not hold any legal value. Only an ESA letter matters. - "Lifetime ESA Letter" or "No Renewal Needed"
ESA letters expire after one year under HUD guidelines. Any service claiming lifetime validity is lying. - "Register Your ESA for $49" or "Official ESA Database"
There is no official ESA database or registration system. These sites sell fake credentials that don’t have any legal value. - "No Therapist Evaluation Required"
Federal housing law requires documentation from a licensed mental health professional after the completion of an evaluation. Services that skip this step are selling fake letters.
Trusted ESA Letters from Licensed Therapists
Since 2015, CertaPet has been the trusted leader in legitimate ESA letters. We were the first telehealth platform to provide 100% compliant ESA documentation from state-licensed mental health professionals.
CertaPet is the veteran-owned leader in compliant ESA letters, trusted by 278,000+ pet parents. Our letters are accepted by 99.7% of housing providers.
What Sets Us Apart:
- ✓100% State-Licensed Mental Health Professionals
- ✓99.7% Housing Provider Acceptance Rate
- ✓Veteran-Owned and Operated
- ✓100% Money-Back Guarantee
Prairie Conlon, LPC, NCC
Clinical Director at CertaPet
World’s leading expert on Emotional Support Animals